Welcome to Gehna Studio. By accessing or using our website, you agree to comply with and be bound by the following Terms & Conditions. Please read these terms carefully before placing an order.
1. Acceptance of Terms
By accessing, browsing, or purchasing products from the Gehna Studio website, you acknowledge that you have read, understood, and agreed to these Terms & Conditions.
If you do not agree with any part of these terms, please do not use our website or place an order.
Gehna Studio reserves the right to modify, update, or change these Terms & Conditions at any time without prior notice. Your continued use of the website after changes are posted constitutes acceptance of the updated terms.
2. Products & Product Information
We make reasonable efforts to ensure that product descriptions, images, prices, colors, and other information displayed on our website are accurate.
However, slight variations in product color, appearance, size, or finish may occur due to lighting conditions, photography, screen settings, or manufacturing characteristics.
We reserve the right to correct errors, update product information, or modify product availability without prior notice.
3. Pricing & Payment
All product prices displayed on the website are subject to change without prior notice.
We reserve the right to modify prices, offers, discounts, or promotional campaigns at any time.
Orders are confirmed only after successful payment or confirmation through the available payment method.
If an incorrect price is displayed due to a technical or human error, Gehna Studio reserves the right to cancel the affected order and provide an appropriate resolution.
4. Order Acceptance & Cancellation
Placing an order on our website does not guarantee its acceptance.
Gehna Studio reserves the right to cancel or reject an order in certain circumstances, including:
- Product unavailability
- Incorrect pricing or product information
- Suspicious or fraudulent transactions
- Incorrect or incomplete customer information
- Other circumstances beyond our reasonable control
Customers may request cancellation before the order is shipped.
Once an order has been dispatched, cancellation may not be possible.
5. Shipping & Delivery
Gehna Studio aims to deliver orders within 1 to 3 business days.
Delivery times may vary depending on the customer’s location, courier availability, weather conditions, public holidays, or other circumstances beyond our control.
Customers are responsible for providing a correct and complete delivery address and contact number.
Gehna Studio will not be responsible for delivery issues caused by incorrect or incomplete information provided by the customer.
6. No Return & No Exchange Policy
Gehna Studio follows a strict No Return and No Exchange Policy.
All products purchased through our website are non-returnable and non-exchangeable.
Returns or exchanges are not accepted due to:
- Change of mind
- Incorrect product selection
- Personal preference
- Size or design preference
- Color preference
- Any other personal reason
Customers are requested to carefully review product details before placing an order.
7. Damaged or Incorrect Products
If you receive a product that is damaged, defective, or different from the product ordered, you must contact Gehna Studio within 24 hours of delivery.
Customers may be required to provide:
- Order number
- Clear photographs of the product
- Photographs of the packaging and shipping label
- Unboxing video, if available
After reviewing the claim, Gehna Studio may provide a replacement or another suitable resolution if the claim is approved.
Claims submitted after 24 hours may not be considered.
8. Website Use
You agree to use the Gehna Studio website only for lawful purposes.
You must not:
- Use the website for fraudulent activities
- Attempt to gain unauthorized access to the website or its systems
- Copy or reproduce website content without permission
- Upload malicious software or harmful code
- Interfere with the operation or security of the website
- Use website information for unlawful purposes
9. Intellectual Property
All content available on the Gehna Studio website, including but not limited to:
- Logo and brand name
- Product photographs
- Images
- Text and descriptions
- Graphics
- Website design
- Videos
- Other website materials
is owned by or licensed to Gehna Studio and is protected by applicable intellectual property laws.
You may not copy, reproduce, modify, distribute, or use our content for commercial purposes without prior written permission.
10. Third-Party Services
Our website may use third-party services such as payment gateways, courier services, analytics tools, advertising platforms, hosting providers, or other service providers.
These third-party services may have their own terms and privacy policies. Gehna Studio is not responsible for the independent policies or practices of third-party service providers.
11. Limitation of Liability
Gehna Studio will make reasonable efforts to keep the website accurate, secure, and available.
However, we do not guarantee that the website will always be available, error-free, or free from technical issues.
To the extent permitted by applicable law, Gehna Studio will not be liable for losses or damages arising from circumstances beyond our reasonable control, including technical failures, courier delays, natural disasters, or other unforeseen events.
12. Privacy
Your use of our website is also subject to our Privacy Policy, which explains how we collect, use, and protect your personal information.
13. Changes to These Terms
Gehna Studio reserves the right to update or modify these Terms & Conditions at any time.
Any changes will become effective when posted on this page. Customers are encouraged to review this page periodically.
14. Contact Us
If you have any questions regarding these Terms & Conditions, please contact us:
Gehna Studio
Shiv Vihar Hastsal, Uttam Nagar
New Delhi – 110059
Phone: +91 9217467469
By using the Gehna Studio website or placing an order, you acknowledge that you have read, understood, and agreed to these Terms & Conditions.
