Privacy Policy – Gehna Studio
At Gehna Studio, we are committed to protecting your privacy and maintaining transparency in how we collect, use, and safeguard your personal information. By accessing or using our website, you agree to the practices described in this Privacy Policy.
Acceptance of Policy
By using this website, you confirm that you have read and understood this Privacy Policy. If you do not agree with any part of this policy, please discontinue use of the website immediately.
Gehna Studio reserves the right to modify or update this Privacy Policy at any time without prior notice. Continued use of the website after updates constitutes acceptance of the revised policy.
Information We Collect
We may collect the following categories of information:
- Name, email address, and phone number
- Billing and shipping address
- Payment-related information processed securely through third-party payment gateways
- IP address, browser type, and device information
- Order history and transaction details
- Website usage behavior and browsing activity
“Personal Information” refers to any data that identifies or can reasonably identify an individual.
How We Use Your Information
We may use your information for the following purposes:
- To process and deliver your orders
- To provide customer service and respond to inquiries
- To improve website functionality and user experience
- To prevent fraudulent or unauthorized transactions
- To send promotional emails, messages, or offers where you have opted in
- To comply with applicable legal and regulatory requirements
Cookies & Tracking Technologies
Gehna Studio may use cookies and similar technologies to enhance your website experience, analyze website traffic, and improve marketing effectiveness.
Cookies are small text files stored on your device when you visit our website.
We may use the following types of cookies:
Essential Cookies: Required for website functionality, including shopping cart and checkout features.
Performance Cookies: Help us understand how visitors use our website and improve website performance.
Marketing Cookies: May be used to deliver relevant advertisements and measure the effectiveness of our marketing campaigns.
You may disable cookies through your browser settings. However, certain features of the website may not function properly if cookies are disabled.
Meta (Facebook & Instagram) and Google Advertising Tools
Gehna Studio may use advertising and analytics services provided by Meta Platforms (Facebook and Instagram) and Google, including:
- Meta Pixel (Facebook Pixel)
- Google Analytics
- Google Ads Conversion Tracking
- Google Remarketing
These tools may collect information such as your IP address, browsing behavior, pages visited, time spent on pages, and actions taken on our website.
This information may help us:
- Measure the effectiveness of advertising campaigns
- Show relevant advertisements on Facebook, Instagram, Google, and partner websites
- Improve marketing performance
- Improve our website and customer experience
Third-party providers such as Google and Meta may use cookies, web beacons, pixels, or similar technologies to collect or receive information from our website for measurement, analytics, and advertising purposes.
You can manage your advertising preferences through the respective platforms’ privacy and advertising settings.
Payment Security
All payments made through our website are processed through secure third-party payment gateways using appropriate security and encryption measures.
Gehna Studio does not store complete debit or credit card information on its own servers.
Shipping & Delivery Disclaimer
Orders are generally delivered within 5–7 business days, unless otherwise specified for a particular product or order.
Delivery timelines are calculated from the date the order is shipped.
Once an order has been dispatched, it may not be possible to redirect the shipment.
Delivery delays may occur due to production timelines, courier delays, weather conditions, natural disasters, public holidays, or other circumstances beyond our reasonable control.
Gehna Studio is not responsible for delays caused by courier partners, natural disasters, government restrictions, or other circumstances beyond our control.
Data Sharing & Disclosure
We may share limited personal information with trusted third parties where necessary to provide our services, including:
- Courier and logistics partners
- Payment processors and payment gateway providers
- IT service providers
- Website hosting and technical service providers
- Analytics and advertising partners
- Government authorities or law-enforcement agencies where required by applicable law
We do not sell, rent, or trade your personal information to third parties for their direct marketing purposes.
Data Security
Gehna Studio implements reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, misuse, alteration, disclosure, or destruction.
However, no online system or method of electronic transmission can guarantee absolute security.
Children’s Privacy
Our website is not intended for individuals under the age of 18. We do not knowingly collect personal information from children or minors.
If we become aware that personal information has been collected from a minor without appropriate consent, we will take reasonable steps to delete such information.
Your Rights
Subject to applicable laws and regulations, you may have the right to:
- Request access to your personal information
- Request correction of inaccurate or incomplete information
- Request deletion of your personal information, subject to applicable legal requirements
- Opt out of promotional or marketing communications at any time
- Ask questions about how your personal information is collected and used
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us:
Gehna Studio
Shiv Vihar Hastsal, Uttam Nagar
New Delhi – 110059
Phone: +91 9217467469
By continuing to use our website, you acknowledge that you have read and understood this Privacy Policy.
